Before placing your order, please carefully read the following terms of transaction, which govern your purchases from our online store.
MY PREMIUM VAPE products are not a method of quitting or reducing smoking, but an alternative way of smoking.
Furthermore, the use of electronic cigarettes by people sensitive to nicotine, by people suffering from cardiovascular problems, hypertension, diabetes and people under medication for depression or asthma, is PROHIBITED, without prior information and permission from their treating physician.
The Company assumes no responsibility for any damage to health caused by the use of its Products, in the event of their use by people with health problems, despite its instructions to the contrary as stated above.
A prerequisite for completing any purchase from our online store is the understanding and acceptance of the above terms.
At MY PREMIUM VAPE we present the photos of the products on our site as faithfully as possible. This is not always possible and depends on many immeasurable factors (screen, printer, etc.). MY PREMIUM VAPE cannot guarantee that the colors depicted on our site are exactly the same as the final product.
All trademarks and names depicted or referred to on our site are acknowledged as the property of their respective owners.
Free shipping concerns shipments within Greece. All shipments outside of Greece has extra shipping cost. After you place your order our sales department will contact you about the shipping cost. In case you don’t agree with the shipping cost the order will be cancelled.
For items delivered to outside the European Union, you may be subject to additional charges for VAT and, when applicable, customs duties in your country. In any case these charges are paid by the customer even if the parcel returned back to us due to prohibition from your country’s custom office.
The order process is finalized only with the confirmation email from the company MY PREMIUM VAPE. If for some reason it cannot be completed, there is communication from the company to the customer and in consultation the order is formed or canceled.
Your device is covered by a 2-year warranty unless otherwise stated.
The 2-year warranty covers the electronic board of your device against any material failure from the factory.
In the event of a mechanical failure, e.g. a knock or broken glass, it must be reported immediately (within the same day) to the company staff so that the defective product can be replaced. In the case of mechanical failure, replacement is only made if the product has not been used and is in its original condition as received.
The repair process in the event of damage takes approximately 15 days from the moment we receive it.
All transportation costs to and from the company are entirely borne by the customer.
The devices may be numbered with a special sticker which will prove that the sale was made by MY PREMIUM VAPE. If the sticker is removed, the warranty automatically ceases to apply under any circumstances.
All products may be unsealed to confirm that the contents of the package are correct.
Examples of what is not covered by the warranty
In case of disagreement about the above, it is necessary to return the device sealed in its original condition.
The Company preserves the personal nature of the user’s data and may not transfer it to any third party (natural or legal person) for any reason with the exception of relevant provisions of the law and to the competent authorities only.
The Company maintains files with the personal data, which the user sends exclusively and only for communication purposes.
The website may include links to other websites which are not controlled by the Company but by third parties (natural or legal persons). The Company bears no responsibility and does not guarantee in any way for the content and privacy policy of other websites that are interconnected with the website through links.
The management and protection of the personal data of the website user is subject to the terms of this section as well as the relevant provisions of Greek Law on the Protection of Individuals with regard to the Processing of Personal Data as supplemented by the decisions of the President of the Personal Data Protection Committee and European Law.
The personal information collected on the website is as follows:
The Company may use the personal information that the user may have provided for informational purposes on matters relating to the services it provides. If the user does not wish to do so, he/she must be deleted from the mailing list. These details are not disclosed to third parties and are not in any way made public or exploited in any way. These details are used only to the extent deemed absolutely necessary to fulfill the terms and obligations of the individual services provided by the Company.
To ship the goods to the desired location, we use two methods depending on the volume and weight of each order and always with a view to safe, economical and fast transportation for you.
MY PREMIUM VAPE will make every reasonable effort to ensure the timely delivery of your order. However, it cannot guarantee that there will be no delays in delivery.
In any case, MY PREMIUM VAPE will contact you to verify your details and any details that we need to know about the shipment.
Products that are returned incomplete or damaged/damaged or used will NOT be reimbursed.
After we receive the products, a credit will be issued in your name, which will be credited to the account of the Bank you have indicated to us. If you have ordered a product in combination with other products in kind of an offer, then you will be asked to return the remaining products included in the said offer.
In case of receipt of a defective product, please inform us immediately (within 10 days) and we will repair or replace the product at our own expense.
The above warranty DOES NOT cover defects resulting from accident, negligence or bad/violent use.
In case you received a product that you did not order, you must inform us within 10 days, so that we can immediately replace it at our own expense.
In any case, to exercise the right of return/replacement, the returned product must be unused, undamaged, in its original packaging and with all the accessories that came with it. Products that do not meet the above will NOT be reimbursed.
Before any case of return/replacement of a product, you must first contact MY PREMIUM VAPE.
In case of receipt of the goods from our store, then the cost of shipping will not be calculated in the total order.
If you decide to exercise this right, you will be asked by MY PREMIUM VAPE to return the products you received unused, in their original packaging and with all their accompanying accessories (if any).
MY PREMIUM VAPE may send you e-mails regarding your orders or your account, as well as answers to your questions. MY PREMIUM VAPE may also send you e-mails with information and/or special offers about products and services that may be of interest to you, unless you indicate to us that you do not wish to receive such messages by sending us an email stating that you do not wish to receive promotional messages. If you choose not to receive promotional messages via e-mail, you may not be informed about some special offers that may be of interest to you. This option only applies to promotional e-mails, because we may deem it necessary to send e-mails regarding your account or order.
You can change your preferences regarding receiving e-mails at any time by sending us an email stating that you do not wish to receive promotional messages.
Although most of MY PREMIUM VAPE’s communication with you will be via e-mail, it may occasionally communicate with you via mail, or in other ways.
COPYRIGHTS:
The website includes content that is the intellectual property of the Company, which is also the administrator of the website, as well as third parties, partners and entities for which it has secured a relevant license to use.
These copyrights are protected by the relevant provisions of Greek and European law as well as relevant International Conventions. The content of the website includes, without limitation, products, texts, images, designs, graphics, videos, software applications and services provided, as well as logos, names, trademarks and features included in the website and belonging to the Company and/or the persons mentioned as owners of the relevant rights on the website, all of which are protected in accordance with applicable legislation on industrial and intellectual property.
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Temporary: Temporary cookies are stored on the user’s computer or electronic device during their visit to the mypremiumvape.com website and are deleted when the user leaves it.
Long-term: Long-term cookies are stored on the user’s computer or electronic device for a long period of time, until they are deleted by the user.
How to manage cookies
All browsers provide options for managing cookies. These options vary depending on the browser used by each user: they may allow or disallow the installation of cookies, delete existing cookies, or receive a notification each time a website installs a cookie on their computer.
If the user chooses to disable the use of cookies on mypremiumvape.com, the functionality of some pages may be lost or reduced.
The user expressly accepts and agrees that he will provide the correct information about himself, when required by the Services and in no case will he register incorrect information about himself. He will not use the Services for content that is illegal, offensive, abusive, threatening or dangerous, pornographic, that will offend human dignity, that will foster discrimination based on race, gender, religion, nationality or disability, that will encourage aggressive behavior, addictions and activities that are harmful, that will encourage the adoption of behavioral patterns that are not consistent with the moral and legal rules of modern society. The user expressly accepts that MY PREMIUM VAPE reserves the right at its discretion to delete or modify any content entered by the user that is contrary to these terms of use and the user is solely liable to the courts for any violation that gives rise to a right to compensation or falls under the provisions of the law.
The user is responsible for accessing the services of this website and is solely responsible for paying fees to third parties in the event that access and use of the services requires this.
The Services, as well as the terms and conditions of use listed, are subject to change and MY PREMIUM VAPE in no way guarantees the accuracy, adequacy or completeness of the information / content provided through the services and expressly disclaims any liability for errors or omissions regarding the information, services and data provided through the specific Services.
MY PREMIUM VAPE shall in no event be liable for any damages, including, without limitation, direct or indirect, special, incidental or consequential damages, positive or negative, expenses arising in connection with the use of its Services, or the inability to use them, by any person, or in connection with the inability to perform, error, omission, interruption, defect, delay or interruption of operation or transmission, failure or damage to technical systems, failures or damage to the user’s equipment, failures or damage to telecommunications networks, even if the representatives of the service have been informed of the possibility of such damages, losses or expenses.
The user acknowledges that MY PREMIUM VAPE cannot be held liable under any circumstances for any errors or omissions in any content or for any harm or damage that may arise from the use of any content that is transferred or in any other way made available by users or other third parties on the Services and in no case guarantees the accuracy, integrity, legality, or quality of such content.
The use of third-party information or services, such as, but not limited to, sponsors or advertisers or partners with the content provider, is at the user’s own risk. The content, accuracy, opinions expressed and any services provided by these sources are not investigated, cross-checked, monitored or endorsed by MY PREMIUM VAPE.
MY PREMIUM VAPE bears no responsibility for the user’s communication with third parties that may be advertised on the pages of this website, nor for the content, terms and outcome of any commercial or other transaction that may result from such communication.
In the event of purchasing products or services from persons advertised on this website, the user expressly acknowledges that MY PREMIUM VAPE is not responsible and does not guarantee the quality of the goods or services acquired.
Users of the Services are solely responsible for their cooperation with the Services and the use of the Services and expressly and unreservedly declare that they use the MY PREMIUM VAPE Services with their own consent and risk.
With regard to the information and content of the MY PREMIUM VAPE Services, users expressly and unreservedly accept that no guarantee of any kind, direct or indirect or statutory, is provided, including, but not limited to, guarantees of non-infringement of third party rights, ownership, merchantability, fitness for a particular purpose. MY PREMIUM VAPE cannot guarantee that the services will be available at all times without interruptions and that they will operate without errors and disturbances. Due to technical conditions, which MY PREMIUM VAPE does not influence, interruptions may occur, in particular in the event of a temporary interruption of the services. This also applies to maintenance and update measures.
The user declares that he/she agrees to such measures, which are carried out outside normal working hours as far as possible and are declared in a timely manner and with the relevant negative effects to a reasonable extent. Such temporary unavailability of the services does not constitute a defect. MY PREMIUM VAPE is not liable for any form of damage suffered by the user due to the use and/or unavailability of the use of the services.
Tax details of the company:
E.CHATZI – E.CHRISTODOULAKIS OE
VAT number: 802713789
Tax number: CHANIA
Registered office: CHORAFAKIA SETTLEMENT AKROTIRIO 0 P.C. 73100
GEMI number: CHANIA Chamber of Commerce, Number: 181417558000
MY PREMIUM VAPE reserves the right to modify this privacy statement from time to time, by posting a prominent notice on this page or, in the event of a material change, by notifying all customers whose personal information we hold in our database via e-mail.
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